Questions and Answers (Q&A)


Please use the below form if you have any disabled access queries that you would like our help in answering.


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Query:
 



Below are some previously asked questions Click on the Question to see the answer.

Question : Hello there , i was hoping you could put me in contact with someone who can help with a wet room?
Question : Having a blue badge, I would like to know if there is a small copy available i e credit card size to carry on me. Also I would like to know where a toilet key can be purchased.

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Answer : We would advise the following:

that you consider using approved traders from Dudley Trading Standard's Fix-A-Home scheme. You can request a copy of the list of approved traders by telephoning 08454 040506, in person at various Council offices including Dudley Council Plus and the Directorate of the Urban Environment offices in 3 St James's Road, Dudley, or by using their website

http://www.dudley.gov.uk/advice-benefits/trading-standards/fix-a-home/?locale=en
. The leaflet is also available in audio and in large print format.

that you consider using personal recommendations from people you know who have had similar work carried out.

that you ensure any builder/trader that you use will adhere to Part M of the Building Regulations which details standards for accessible bathrooms. You can find more details regarding Part M on the following website http://www.planningportal.gov.uk/uploads/br/BR_PDF_ADM_2004.pdf

that you obtain three separate quotes from reputable traders before selecting a trader to carry out the work.

that you ensure any trader that you use is correctly certificated and has the relevant insurance.

You may also find more useful information on our website under the 'useful information' tab.

Answer : We would advise the following:

Unfortunately the Blue Badge is only currently available in a one size format that sits on the dashboard to enable traffic enforcement officers to see the information displayed on the badge clearly through the windscreen.

You may find further useful information on the following website:

http://www.direct.gov.uk/en/disabledpeople/motoringandtransport/dg_4001061

A Radar key to access disabled toilet facilities is available directly from the Radar website at a cost of £2.25 plus £1.75 postage and packaging, totalling £4:
http://www.radar-shop.org.uk/Detail.aspx?id=0

Or from Keep Able, Brierley Hill at a cost of £4.99 without VAT:
Keep Able Brierley Hill
Unit 3/4 Sterling Park
Pedmore Road
Brierley Hill
West Midlands
DY5 1TB
Tel: 01384 473719
Fax: 01384 473718
Email: brierley@keepable.co.uk